Terms of Service

Welcome to Rovynnb. This website is operated by VendoFlow AI LLC. Throughout the site, the terms “we”, “us” and “our” refer to Rovynnb and VendoFlow AI LLC. By visiting our website and/or purchasing products from us, you agree to be bound by the following Terms of Service.

Please read these Terms of Service carefully before using our website. If you do not agree to these terms, you should not access the website or purchase products from us.

1. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have given us consent to allow any of your minor dependents to use this website.

You may not use our products for any illegal or unauthorized purpose. You must not violate any applicable laws in your jurisdiction when using our website or purchasing from our store.

2. Product Information

We make reasonable efforts to display product descriptions, prices, images, colors, sizes, specifications, and availability as accurately as possible. However, we do not guarantee that all product information on the website is always complete, current, or error-free.

Product colors may vary slightly due to differences in screen settings, lighting, photography, and display devices. Product packaging, appearance, or details may also vary slightly depending on supplier updates or inventory batches.

3. Pricing and Availability

Prices for our products are subject to change without notice. We reserve the right to modify, suspend, or discontinue any product at any time.

We make reasonable efforts to keep inventory information accurate. However, if a product becomes unavailable after your order is placed, we may contact you to offer an alternative product, wait for restocking, or issue a refund.

4. Orders and Acceptance

When you place an order through our website, you are making an offer to purchase the selected products. After placing an order, you may receive an order confirmation email. This confirmation means we have received your order, but it does not guarantee final acceptance.

We reserve the right to refuse, cancel, or limit any order for reasons including, but not limited to, product availability, suspected fraud, incorrect pricing, payment issues, shipping restrictions, or violation of these Terms of Service.

5. Payment

We accept the payment methods displayed at checkout. Payment must be completed before an order is processed.

Payments are processed through secure third-party payment providers. We do not store full credit card information on our servers. By submitting payment information, you authorize us and our payment service providers to process the transaction.

6. Shipping and Delivery

Shipping times and delivery estimates may vary depending on the destination, carrier, customs processing, product availability, and other factors beyond our control.

Customers are responsible for providing accurate and complete shipping information. We are not responsible for delays, failed delivery, or lost packages caused by incorrect, incomplete, or outdated shipping addresses provided by the customer.

Once an order has been shipped, delivery updates are generally provided by the shipping carrier. If a package is delayed or marked as delivered but not received, please contact us at service@rovynnb.com so we can assist with checking the order status.

7. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are handled according to our Refund Policy and Return Policy. Please review those policies before placing an order.

If your order arrives damaged, defective, incorrect, or incomplete, please contact us as soon as possible with your order number and clear photos or other supporting information. We will review the issue and provide an appropriate solution according to our policy.

8. Promotions and Discounts

Promotional offers, discount codes, and sale prices may be available for a limited time only. We reserve the right to modify or cancel promotions at any time without prior notice.

Unless otherwise stated, discount codes cannot be combined with other offers and may be subject to product, order value, or time limitations.

9. Accuracy of Billing and Account Information

You agree to provide current, complete, and accurate purchase and account information for all orders placed through our website. You also agree to promptly update your account information, including email address, billing address, shipping address, and payment information, so that we can complete your transactions and contact you when needed.

10. Fraud Prevention

To protect our customers and our business, we may review orders for possible fraud or unauthorized activity. If an order is flagged as suspicious, we may request additional verification, place the order on hold, or cancel the order and issue a refund.

11. Third-Party Services and Links

Our website may include links to third-party websites, tools, payment processors, shipping providers, or applications. These third-party services are not controlled by us, and we are not responsible for their content, policies, practices, or performance.

Your use of third-party services may be subject to their own terms and policies.

12. Personal Information

Your submission of personal information through the website is governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect customer information.

13. Prohibited Uses

You are prohibited from using the website or its content for any unlawful purpose, to solicit others to perform unlawful acts, to violate regulations or laws, to infringe upon intellectual property rights, to submit false or misleading information, to upload malicious code, or to interfere with the security features of the website.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Rovynnb and VendoFlow AI LLC shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of the website, purchase of products, or inability to use our services.

Where liability cannot be excluded under applicable law, our liability shall be limited to the amount paid by you for the product related to the claim.

15. Disclaimer of Warranties

Our website, services, and products are provided on an “as available” and “as is” basis, except as expressly stated by us. We do not guarantee that the website will be uninterrupted, secure, error-free, or always available.

16. Force Majeure

We shall not be responsible for delays or failure to perform due to events beyond our reasonable control, including but not limited to natural disasters, severe weather, strikes, labor disputes, transportation delays, customs delays, supply chain disruptions, government actions, technical failures, or other unexpected events.

17. Changes to These Terms

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates on this website. It is your responsibility to check this page periodically for changes. Continued use of the website after changes are posted means you accept those changes.

18. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the United States, without regard to conflict of law principles.

19. Company Information

20. Contact Us

If you have any questions about these Terms of Service, your order, or our website, please contact us at:

Email: service@rovynnb.com